The DxDiag report allows our Player Support team to check both your hardware and drivers, to assist you with technical issues.
How do I obtain a Dxdiag report?
- Press keys [Windows] + [R]
- Type "Dxdiag" and click [OK]
- In the Dxdiag window, click [Save All Information]
- Name the file "YourPlayerName_dxdiag" and click [Save]
- Attach the report to your ticket.