DxDiag Report

The DxDiag report allows our Player Support team to check both your hardware and drivers, to assist you with technical issues.  

How do I obtain a Dxdiag report?

1. Press keys [Windows] + [R] 
2. Type "Dxdiag" and click [OK] 
3. In the Dxdiag window, click [Save All Information] 
4. Name the file "YourPlayerName_dxdiag" and click [Save] 
5. Attach the report to your ticket.