Known Issues

Note: This is not an exhaustive list of all issues in the game, but rather contains the ones that you will most likely encounter when playing the test. If you run into one of these, there is no need to submit a bug ticket as we are already aware of it and working on a fix. But if you encounter something that is not listed below, we would love to hear about it so that we can make sure to get it fixed as we continue the development of the game!

We will keep updating this list as we encounter new issues.

General:

• We are missing in-depth optimization, so performance might not be optimal
• Windows Security Alert message may appear after the game has started to request Firewall access when launching the game
• Region selection resets to the region with lowest ping after a match and also always display the region with the lowest ping when you open Esc menu
  • If you want to play in a region with a higher ping, you may need to manually select that region after every match or if you visit the menu
• All input settings can be bound on the same key, and input settings can't be reset in the game.
  • Read more how reset the settings here: FAQ
• There may be some crashes during the game.
  • For AMD GPU users: those encountering crashes, you can go to the properties in Steam for Nine to Five Beta Weekend and add "-DX12 flag" in the Launch Configuration field. This will make the game us an experimental DirectX12 renderer that may help with the issue and will help us pinpoint these crashes better.
• 4:3 Aspect Ratio is not supported
• Tutorial stuck
  • If a tutorial in the menus gets stuck, you can always skip them to continue playing or restart the game if that does not work.
• End of Shift payment screen rewards are incorrect. However, the amount that is added to your account is correct. 

Gameplay:

• Grenade indicators can be difficult to notice
  • The grenade indicators should always appear when near the player (even when you are cooking a grenade yourself), but the indicator can be difficult to notice
• Sometimes weapons of dead players may float in the air or close to their bodies
  • If you encounter these, please do contact our support with more information!
• Players may encounter visual glitches after reconnecting to the game in certain circumstances
  • If you encounter these, please do contact our support with more information! 
• Players may encounter small visual glitches in the maps, like objects clipping into each other
• Some actions may not have sounds or voice-overs
• Long loading times
  • The Old New York map in particular is fairly large and can mean a longer loading time when loading the map for the first time. It's recommended that you run the game from an SSD.

Animations:

• Some actions may have incorrect animations in 1st-person or 3rd-person view.
  • Animations like throwing grenades, melee, using items and more will be updated and fixed after Beta.
• Certain animations and graphics may be missing when spectating other players. This will also be improved post-Beta

UI:

• Parts of the HUD may have issues and some messages may obstruct the view
  • Some messages such as the game mode objective messages when may block the view when the are multiple of them, and generally there are various issues to be fixed on the HUD
• Some areas of the game may be missing Russian translations.
  • Most of the game should be translated, but you may encounter a few missing ones. The in-game survey is also available only in English.
• 21:9 and 16:10 aspect ratio resolutions may have UI issues.
  • The game should work with 21:9 and 16:10 aspect ratios, but certain UI elements may look wrong and some screens have black bars.
• Long user names may sometimes appear incorrectly in the UI